Rates

Rates

E-commerce is about business as usual on the web. It is about doing business in a new culture with new views of traditional commerce. One does not need to make a huge investment to have a presence on the worldwide web. Template shopping baskets are bountiful. Still, you will want to consult with an expert to maximize the value of any canned or custom solution. Contact us with your project specifics.

Kappa operates an open organization to accommodate smaller budgets and informal projects. Use Kappa services on an as needed informal basis, or as a full service contract provider. Individual services are more affordable, because they do not carry the level of formal, contractual commitment of resources etc. that are customary with organizational level deployment.

• Standard labor rate varies, see rate chart
• Rush rate (within 24 hours) is at double the standard rate.
• Top priority (deliverable within 12 hours) is at triple the standard rate.
• Special equipment, communication charges etc. are billed at cost.

Kappa reserves the right to adjust the rates using a sliding scale on a case by case basis, such as for charitable causes or as a part of establishing good will.

Regular maintenance fees often include the following options:

• hosting fees
• backups
• live customer support
• ongoing technology upgrades or design adjustments (planned for)
• expert consultation

Billable Hours and Expenditures

Time that is spent actively processing tasks specifically related to the project is billable, including handling communication, documentation, production, specialized equipment, professional research, office expenses and other expenses directly attributable to the project.

Software development, research, equipment, communication, and time not directly attributable to the project are not billed to client.

Large projects require retainer. Extended projects and scheduled, periodic labor billed at significantly reduced rates.

 effective January 1, 2001
 * = not requiring organizational level commitment

Rates are determined by factoring in ongoing costs associated with maintaining competency with the service and maintaining equipment necessary for supporting the service. Rates are are not adequate measures for comparing effectiveness, efficiency, or quality. Contact us for quotes on total project costs for specific projects.